Privacy policy

Last Updated: May 17, 2026

lacsoleilinn.com is committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and in full compliance with the New Zealand Privacy Act 2020.

This Privacy Policy describes how we collect, use, store, and protect your information when you use our free-to-play social gaming platform.

lacsoleilinn.com is operated by CHEIN MARKETING OÜ, registered at Saare maakond, Saaremaa vald, Kihelkonna alevik, Lümanda mnt 7, 93401, Estonia.

1. Nature of Our Services (Social Gaming Notice)

lacsoleilinn.com provides free-to-play social games intended solely for entertainment and amusement purposes. All gameplay uses virtual credits that have absolutely no monetary value. We do not provide real-money gambling services, real-money betting, or cash rewards. No real money can be won on this platform.

2. Information We Collect & Transparency (Compliance with NZ IPP 3)

We collect personal information directly from you and automatically through your interactions with our website.

A. Information You Provide Voluntarily:

• Account Registration Details: Your email address and choose a username.
• Communications: Any information or feedback you submit when contacting our support team.
• Voluntary Nature: Providing this information is voluntary. However, if you choose not to provide your email address, you will not be able to create an account or access certain personalized social gaming features.

B. Automatically Collected Information:

• Technical Data: IP address, device type, browser information, and operating system.
• Usage & Gameplay Data: Log data, gameplay activity, game scores, and usage statistics.
• Cookies: We use cookies and similar tracking technologies to ensure the functionality and security of our website. For more details, please review our Cookie Policy.

3. How We Use Your Information & Legal Basis

We process your personal information only for legitimate purposes connected to our business activities:

• To operate, maintain, and provide our free social gaming services.
• To personalize your user experience and improve platform performance.
• To provide customer support and respond to your inquiries.
• To ensure platform security, detect fraud, and prevent technical misuse.
• To comply with our legal obligations.

We do not sell your personal information to third parties.

4. Data Sharing and Disclosure (NZ Transparency Compliance)

We may share your personal information only with trusted third-party service providers who assist us in operating our platform, subject to strict confidentiality agreements:

• Hosting and Infrastructure Providers: To securely store our data and host the website.
• Analytics Providers: Such as Google Analytics, to help us understand user behavior and improve game functionality.
• Security Partners: To monitor for malicious activity, protect user accounts, and prevent automated abuse (e.g., bot detection).

5. International Data Transfers (Compliance with NZ IPP 12)

As lacsoleilinn.com is operated by CHEIN MARKETING OÜ based in Estonia (EU), and we utilize cloud infrastructure with global servers, your personal information will be transferred and processed outside of New Zealand.

In accordance with Principle 12 of the New Zealand Privacy Act 2020, we take all reasonable steps to ensure that your data remains protected. Your information will only be transferred to jurisdictions that provide comparable privacy safeguards to New Zealand (such as the European Union under the GDPR), or where we have entered into strict binding contractual clauses with the recipient to guarantee your information is securely handled.

6. Data Retention (Retention Transparency)

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

• Active Accounts: Account data is stored for the duration that your account remains active.
• Inactive Accounts: If an account remains inactive for more than 12 months, we will safely delete or anonymize the associated data.
• Technical Logs: Server and security logs are automatically overwritten or deleted after 90 days.

7. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information against loss, unauthorized access, alteration, or disclosure. However, please note that no internet transmission or electronic storage method can be guaranteed 100% secure.

8. Your Rights Under the New Zealand Privacy Act 2020

You have complete control over your data. Under the Privacy Act 2020, you are entitled to the following rights:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or outdated information.
• Right to Deletion: You can request the complete closure of your account and erasure of your personal data at any time.

To exercise any of these rights, please contact our privacy team at: [email protected]. We will respond to your request within 20 working days, as required by law.

9. Right to Lodge a Complaint

If you are located in New Zealand and feel that we have not properly addressed your privacy concerns, you have the right to lodge a formal complaint with the Office of the Privacy Commissioner (OPC) via their website at www.privacy.org.nz.

10. Contact Information

For any privacy-related inquiries, data requests, or questions regarding this policy, please contact us:

• E-mail: [email protected]
• Website: lacsoleilinn.com
• Operator: CHEIN MARKETING OÜ
• Address: Saare maakond, Saaremaa vald, Kihelkonna alevik, Lümanda mnt 7, 93401, Estonia